Frequently asked questions
What is the WYNDME 01 PRO?
An AI home companion robot by WYNDME with a multimodal AI core: voice conversation, sound source localisation, vision, Voice ID, long-term memory, a user-defined personality, app remote viewing and dual-wheel-foot motion across flat floors, with OTA updates.
What is the difference between the Assembled and DIY Kit editions?
The robot and its functions are the same. The Assembled Edition arrives finished and activates at first power-on. The DIY Kit Edition ships as a full component set with manuals and a tool kit, and you assemble it yourself (about 6–7 hours, no soldering) before activation.
How long does assembly take, and is it difficult?
Reference assembly time is about 6–7 hours; the maker rates difficulty at 4 out of 5, so patience helps. No soldering is required, all tools are in the box, and an official photo and video guide walks through every step.
Who is the DIY Kit Edition for?
Makers and families who enjoy building — suggested for users aged 14+, with adult guidance for younger builders. It is positioned as a STEM/maker product, not a young children's toy.
What can the robot do after assembly or unboxing?
It unlocks the full function set: AI conversation, sound source localisation, vision (object recognition, picture-book reading, study-question assistance), Voice ID, movement with front obstacle sensing, app remote viewing and control, personalised character and long-term memory, and OTA updates.
How does the robot connect and charge?
It pairs through AP-based Wi-Fi provisioning, is controlled by the companion app and voice interaction, and charges over USB Type-C. Battery life is approximately 6–8 hours.
Which colours are available?
The editions are shown in Retro Yellow and Moonlight White.
What languages does it support?
The product supports multiple languages. Language coverage for a specific market is confirmed per enquiry — please ask for your market.
How do I become a distributor or retailer?
Contact Simiai Technology with your market, channel type and the edition you want to range. Commercial terms and documentation status are confirmed in writing — available on request.
Can WYNDME be sourced for projects or brand collaboration?
Yes. Project procurement, brand collaboration and commercial partnerships are open. Share your scenario, scale and timeline for a written reply.
What is in the DIY kit box?
The robot component set, a user manual, an assembly manual, a tool kit and a conformity certificate. Package size is approximately 48 × 32 × 13 cm and gross weight approximately 2.30 kg.
Where can I get detailed specifications and documentation?
Beyond the specifications page on this site, detailed documentation is available on request from Simiai Technology.
Send a trade enquiry
Current focus markets: Singapore, the United Arab Emirates, Australia and the United Kingdom.
WhatsApp: +86 130 7787 8567 Email: hemingwang@simiai.top